Himanshu Kapadia

May 15, 2015

SIP Interoperability – Are We There Yet?

Let’s try to find an answer to this question.  Many businesses are either in the planning or implementation phase of their SIP trunking deployment. One of the key objectives for them is to have an optimal and stress-free SIP trunking deployment.

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May 27, 2014

Have You Been Lync’d Yet?

More and more enterprises are moving towards Unified Communication (UC) which includes voice, video, IM, presences and web conferencing. There are many vendors available in the field of UC. The 2013 Gartner Magic Quadrant for UC report shows strengths and cautions of each UC vendors.

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November 20, 2013

WebRTC – the “Next Big Thing” in Real-time Communications

Enthusiasm over WebRTC in the telecom industry is growing leaps and bounds. Many VoIP vendors have already come up with a product or product design that supports some form of WebRTC. In this blog post I’d like to discuss how WebRTC can benefit consumer and enterprise users alike. I’ll also share some good WebRTC resources at the bottom of this post. Let’s start with an over simplified explanation of WebRTC.

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January 24, 2013

VoIP Security Issues

VoIP (Voice over IP) services have been widely adopted by businesses of all sizes. As it applies to any popular technology, VoIP is getting attention from people with the wrong intentions.  As VoIP becomes a more and more common enterprise solution, it becomes more lucrative for people to exploit. VoIP uses IP transport so it’s vulnerable to all threats related to IP but it has some other specific threats as well.

Let’s take a look at the three primary questions we need to ask ourselves about VoIP, specifically the  why, what and how of VoIP security.

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September 12, 2012

Basic Tools for VoIP Troubleshooting (Part 1)

As more businesses move towards VoIP implementation, information about VoIP protocols (SIP, RTP, etc) and VoIP calls troubleshooting are in high demand. In this series of blog posts I’ll go over some basic tools useful for troubleshooting VoIP calls. I hope that this post will be useful for people who are already working on VoIP network and troubleshooting call flows. It should also provide a good starting point for people new at VoIP troubleshooting.

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July 26, 2012

To FoIP or Not to FoIP, That is the Question

So you thought the good ol’ facsimile, aka the fax, was dead?  Not really.

Although a lot of companies are now using “e-signature” for document signing, fax is still used by many businesses because you can easily (and cheaply) capture a signature for legal documents. When a business decides to move over to Voice over IP (VoIP) from their traditional telephony system, how a fax will work over IP network can become a major concern. This blog post discusses the most common Fax over IP (FoIP) methods and their pros and cons.

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