Because email and messaging capabilities are so critical, they have become like a utility. Like electricity, for example, email is so critical to the operation of any organization that it no longer provides any substantive competitive differentiation between companies.
The goal is to ensure that service remains available as close to 100% of the time as possible while simultaneously being provided as inexpensively as possible. For many organizations, managing email internally is a thing of the past, just like producing one's own electricity is a concept of the past.
A growing number of organizations are finding the value of using Microsoft Exchange as a hosted service. Microsoft Exchange is a model in which a remote third party provider manages all backend services for a flat monthly per user fee.
Through Microsoft Exchange, the cost of managing Exchange can be reduced significantly - typically more than 50% compared to on-premises management. Further, the hosted Exchange service allows in-house IT staff to direct their resources towards other projects that will provide more value to the organization as a whole.
This white paper provides an in-depth review of Microsoft Exchange and its benefits.
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This white paper discusses the benefits of the hosted model for managing Exchange. It also lays out the detailed costs of managing a hosted versus an on-premise Exchange environment.