What is Automatic Call Routing?
Automatic Call Routing (ACR) automatically redirects calls to alternative phone numbers to reduce the possibility of missed calls, maintaining optimal calling performance and uptime in the event of unforeseen service interruptions. Available with XO IP Flex, IP Flex with VPN, SIP and Enterprise SIP.
Why Automatic Call Routing?
XO Automatic Call Routing leverages our powerful VoIP capabilities as an integral part of your organization’s business continuity strategy.
Route each Direct Inward Dial (DID) numbers to a different failover phone number.
A mobile phone, a number associated with another PBX or an answering service or voicemail.
Easy to set up and change forwarding numbers as necessary.
Affordable monthly recurring charges based on access speed, not number of lines, telephone numbers or DID numbers. XO bills ACR-directed calls as part of your VoIP Service calling plan.