Unified Communications & Voice A-Z

Event Conference, Quick Conference and Web Conference from XO provide efficient ways to connect and collaborate by phone and online with remote or mobile participants.

Traditional premises-based call centers can be expensive and cumbersome. XO Contact Center Service helps you provide exceptional service at a fraction of the cost, without the management headaches.

Hosted PBX from XO has all of the benefits you need to easily and confidently deliver high-quality voice.

Intelligent Call Routing (ICR), hosted on the XO network, routes calls to specific locations based on information provided by the network, a caller or a customer.

Interactive Voice Response (IVR) empowers your customers to service their own inquiries by using a telephone keypad or speech recognition commands to follow voice prompts or connect to a qualified agent.

IP Flex gives you a simple bundle of business communications services that includes local and long distance voice, Internet, and a variety of popular calling features.

XO ISDN PRI is an all-digital communications and networking solution that provides high-speed access to the XO nationwide network. 

XO Local Voice offerings include a range of feature packages such as Basic Business Lines, ISDN, Voice Messaging, National Directory Assistance and Operator Services.

As a feature of your XO VoIP service, XO offers domestic and international Long Distance calling plans. 

Award-winning SIP Services from XO uses your existing IP-PBX phone system to bring voice, data and Internet together over one IP network connection. 

Bundled Voice, Data, and Features packages – maximize your IP-PBX investment with a simplified, all in one, solution

Add domestic Toll-Free Numbers to your XO Voice service for an easy way to connect. Available with most XO Voice Services.

Virtual Hold gives your customers a choice of how and when they want to interact with you.