Our Products

Traditional premises-based call centers can be expensive and cumbersome. XO Contact Center Service helps you provide exceptional service at a fraction of the cost, without the management headaches.

Interactive Voice Response (IVR) empowers your customers to service their own inquiries by using a telephone keypad or speech recognition commands to follow voice prompts or connect to a qualified agent.

Intelligent Call Routing (ICR), hosted on the XO network, routes calls to specific locations based on information provided by the network, a caller or a customer.

Introducing Cloud-based XO Contact Center Services

Learn how XO Contact Center & IVR can support your business

Reduce costs, increase productivity and improve customer service with XO’s Contact Center Services.