Commonly Requested Hosting Portal How-To Instructions
- Changing Master Login or Password
- Changing Existing Email User's Password
- Creating a New Email Address
*If you experience compatibility issues with Internet Explorer, please try Mozilla Firefox or Google Chrome when accessing the portals.
FOR MASTER ADMINISTRATORS
Login Information: Your current Master Administrator password credentials work for the upgraded portal. However, if you forgot your password, or want to change your existing password, consult the Password Help document. If you cannot find an answer to your question in this document, call Web Hosting Customer Care at 888.575.6398, option 3.
File Manager User Guide
Copy, move, delete, rename and edit previously uploaded files, create and remove directories, or change file permissions.
Note: As a master administrator for Web Hosting services, you should have received separate log in credentials for the DNS portal. The user guides for this portal are incorporated into the portal screens and self-help menus. If you did not receive your log in information, or have misplaced it, please contact Customer Care at 888.575.6398, option 3.