Secure, Online Customer Service Portals

  1. Sign in to MyPhone (end-user portal)
  2. Sign in to MySite (admin portal)

If you have questions about your Hosted PBX service that are not answered here, contact the designated, toll-free number that appears on your monthly invoice.

Guides and Videos

CRM Connect is a Hosted PBX Application for a Desktop that integrates leading CRM Applications into Hosted PBX’s service. 
This document lists the Feature Access Codes that you can use with XO Hosted PBX to control aspects of your service. 
This document summarizes the decisions you will want to start thinking about now so that your service can be up and running quickly whilst meeting your requirements. 
The Group Call Park feature allows a defined group user to park a call against other available members of a Call Park group which may be picked up by other members of the group
Group Call Pickup enables a user to answer any ringing line within their pick-up group. 
This document outlines how Hosted PBX uses your network and documents the requirements that must be met for you to have the very best customer experience. 
Hosted Square Key System (also referred to as “Hosted Key” or “Retail Line”) is a feature rich Key System replacement solution for the retail environment. 
This document contains instructions for resetting your Cisco SPA phone ready for use with XO Hosted PBX.
This document contains instructions for resetting your Polycom 335 phone ready for use with XO Hosted PBX. 
This document outlines how to manually configure a Polycom VVX500 phone for use with the XO Hosted PBX solution. 
This document explains how to use the Unified Messaging feature of XO Hosted PBX with cell phones.
This document outlines how to use the Mobility features of XO Hosted PBX, specifically XO Anywhere and Call Pull. 
Meet Me Conferencing is a XO Hosted PBX integrated feature allowing multiple callers to join in a single call which enables meetings among diversely located invitees at any time
This document guides you through the key features of the MyPhone web portal. 
This document guides you through the key features of the MySite web portal. 
The SoundPoint® IP 650 is a multiple-line Voice over IP telephone with features and functions such as Multiple Call Appearances, Call Hold, Transfer, and Conferencing over an IP