Secure, Online Customer Service Portals

  1. Sign in to MyPhone (end-user portal)
  2. Sign in to MySite (admin portal)

If you have questions about your Hosted PBX service that are not answered here, contact the designated, toll-free number that appears on your monthly invoice.

Guides and Videos

XO WorkTime’s communication apps allow you to empower your employees with the mobile technology they need to conduct business anywhere. 
This is the Quick Start Guide for the XO Hosted PBX Toolbar. It explains how to install, configure and sign in to the toolbar for XO Hosted PBX.
A guide for understanding the Call Center interface and features.
This user guide provides step-by-step procedures and reference information for using XO Hosted PBX Call Center client application. 
This user guide provides step-by-step procedures and reference information for using XO Hosted PBX Call Center client application. 
This user guide provides step-by-step procedures and reference information for using XO Hosted PBX Call Center client application.
This user guide provides step-by-step procedures and reference information for using XO Hosted PBX Call Center client application. 
This document is intended for XO Hosted PBX administrators and call center agents and supervisors who generate and view Call Center Reports. 
This user guide provides step-by-step procedures and reference information for using XO Hosted PBX Call Recording client application. 
   The XO Hosted PBX Call Recording service provides fully hosted solution to record, store, organize, and access recordings of customer calls. 
The XO Hosted PBX Call Recording service provides fully hosted solution to record, store, organize, and access recordings of customer calls.