Business Internet

Internet services typically with higher speed, reliability and bandwidth than those oriented toward residential users.

 Business VoIP

Business-class Voice over IP telephony services that send voice and video data over an Internet connection. Calls are transmitted over the Internet using packet-switched telephony, as compared to the traditional Public Switched Telephone Network (PSTN), which uses circuit-switched telephony.

 Contact Center

These services optimize the performance of contact centers, which are consolidated central points for enterprises to manage their customer contacts. This may include call centers, Web-based inquiries, emails and live chats.

 AWS Direct Connect

A network service that allows businesses to establish private connectivity between Amazon Web Services and their office, data center or colocation environment. This enables businesses to bypass Internet service providers and transmit data without using the public Internet.


Ethernet Connection

A connection based on the Ethernet standard. It connects devices in an Ethernet network with a cable, allowing them to transmit voice or data service internally or connect to the Internet via a dedicated connection.

 Ethernet Hub

A type of wired network device that allows two or more connected computers to communicate with each other, enabling them to act as a single network segment. The hub shares total bandwidth among all users.

 Gigabit Ethernet

A high-speed transmission technology that provides a data rate of one gigabit per second. Many enterprise networks rely on Gigabit Ethernet to power their local area networks (LANs).

 Hosted PBX

A hosted private branch exchange (PBX) phone system, in which a business’s call platforms and PBX features are hosted at the service provider’s location. This allows companies to use telephony features such as conference calling, voicemail, calling logs and more without investing in a complex business phone system.

 Hosted VoIP

Hosted VoIP, also known as Hosted Voice or Hosted PBX, is a telephony system hosted by a service provider. It utilizes equipment that is hosted on the service provider’s off-site location or server instead of requiring businesses to purchase phone equipment on their premise.

 Microsoft Azure

A cloud computing platform built by Microsoft to build, deploy and manage applications and services through Microsoft-managed data centers. It provides a range of cloud services to allow users to develop, scale or run applications in the public cloud.


Multi-protocol Label Switching (MPLS) IP Virtual Private Network (VPN) is a scalable, protocol-agnostic mechanism for directing and carrying data across a telecommunications network.

 Networking Services

The backbone of business network infrastructure, networking services enable businesses to connect with data centers, partners and service providers.


Unified Communications as a Service (UCaaS) refers to the bundling of various communication and collaboration services and applications, delivered by a service provider over an IP network.

 Unified Communications

The integration of enterprise communication and collaboration services and applications such as voice or IP telephony, instant messaging, audio, web and video services.


Technology that provides Ethernet-based multipoint communication over IP/MPLS networks. It connects geographically disparate sites, allowing them to share an Ethernet broadcast domain. 

 Wide Area Network

A service that businesses use to connect locations that are separated by significant geographical distance. It connects multiple computers through public networks across a large dispersed area, extending beyond the geographical limitations of a local area network (LAN). 

 Cloud-based Phone System

A cloud-based phone system replaces traditional land lines by storing data on a secure server and accessing it via the Internet.

 Cloud VoIP

Telephony solutions that are hosted by a voice over Internet protocol (VoIP) service provider.

 Cloud Connections

Connections between a business and the cloud, where data may be stored and accessed over the Internet instead of on hard drives.

 Dedicated Internet Access

A service that enables businesses to connect their local area networks (LANs) with the public Internet, continuously and with dedicated bandwidth.