Some tech pundits have argued for the demise of “traditional” customer support — that the shift away from handset phones and email questionnaires to mobile devices and on-… Read More
Government agencies and health providers are often seen as inherently secure: After all, they didn’t engender public trust overnight, but were compelled to earn it over time by… Read More
It’s easy to think of IT security as the province of private industry. With intellectual property, business strategy documents and personally identifiable information (PII) now… Read More
Unified communications (UC) is on a roll — according to Digital Journal, the market should be worth over $61 billion by 2018. It’s no surprise; as businesses look for ways to… Read More
On premises or in the cloud? It’s a question all companies struggle with: Should they invest more into local solutions or move critical infrastructure off-site? Many services,… Read More
The Basis for an Information Security Shift:
Previously I wrote about the shift in the Information Security landscape away from a static, reactive… Read More
Can one tip prevent 90% of SIP implementation problems?
That’s a big boast, but it could be true. So here’s the tip.
The very best way to eliminate your SIP… Read More
As the digital era has progressed, enterprise decision-makers have gradually developed more involved methods of risk management to account for the sprawling IT infrastructures… Read More
Companies are facing increasing risk from cybersecurity threats. According to Mashable, American banks and other financial institutions have suffered their “… Read More
In today’s technologically driven business world, it may seem an obvious advantage for a company to have fast, reliable bandwidth. It saves time, and more importantly, it saves… Read More