January 22, 2016

Advantage XO: Channel Partner Support

It’s no secret. As a Channel Partner you want to align with a team that can help increase your business profitability.  In the XO Business Partner Channel, we recognize the critical role support plays in driving that success by delivering a first class experience for you and your customers.

At XO we continue to see the depth and breadth of our Partner Support structure as unique in the Channel, and now the industry is recognizing it as well. XO recently received a TMC 2015 INTERNET TELEPHONY Channel Program Excellence Award for delivering excellent channel programs and for going the extra mile when it comes to supporting the channel.  To have TMC recognize our channel program for its excellence in supporting the success of our national distributors and their sales partners is a tremendous competitive advantage for XO and you.

The cornerstone of the XO program is the XO Partner Support Center in Nashville, TN. There, over 50 team members, are dedicated to working with our partners and customers. The XO support team also includes expert Channel Account Managers dedicated to each of our National Distributors and their sales partners as well as dedicated Sales Engineering and Project Management resources. These efforts are led in the field by our Channel Directors, Partner Sales Managers and Market Channel Managers. Together, they focus on providing the best experience possible for partners and customers.

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