Hosted PBX

  • Your Enterprise Grade Unified Communications Platform

    With XO's Unified Communication (UC) solution, you can benefit from an enterprise level communication and collaboration system, easier network management, and enhanced employee productivity.

    IT departments increasingly want to reduce management costs of enterprise-wide communications by simplifying infrastructure. XO accomplishes that goal, all while providing the advanced calling, collaboration, and Unified Communications features that companies need and that employees demand.

    Enjoy enhanced functionality and flexibility, without upgrading your phone system

    • Enterprise-Grade Unified Communications
      Our platform is deployed over a dedicated MPLS connection – ensuring reliability, performance, and security
    • Consolidated Services
      Obtain your end-to-end solution from a single provider
    • Manageability
      Reduce complexity with easier management of a flexible infrastructure
    • More robust business continuity
      Employees can continue communicating during unanticipated service disruptions
    • Scalability
      Easily add new locations and users, or have us do it for you using the XO Hosted PBX Concierge Service
  • Which Solution is Right for You?

    Let our experts create a custom solution to meet your business needs.

    800.444.5910

  • Crystal Clear
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    Hear the Difference
  • See What's New

    We strive hard to provide you with industry leading solutions – View our newest features here
  • Deploy end-to-end Unified Communications using XO's WorkTime™ Client for your Desktop or Mobile Smartphone

    Empower your employees to innovate, collaborate, and be more productive on their terms – with a full suite of Unified Communications services. With built in on-demand audio, video and web conferencing, instant messaging, desktop sharing, and presence, your employees can work with essential tools to collaborate effectively.

    Need to take your office with you? Our WorkTime Mobile app gives you the flexibility to take all of your UC tools with you.

    With XO WorkTime, employees can be more productive by using multiple communication modes for work and personal use. IT administrators increase control over security, simplify management, and reduce costs.

  • Features*

    WorkTime Desktop / Mobile Client

    • SoftPhone client
    • Instant messaging
    • Presence
    • Desktop sharing
    • MyRoom collaboration
    • Audio / Video / Web Conferencing

    Meet-me Conferencing

    • Direct dial or toll free
    • Administrative controls
    • Utilization reporting
    • Recording

    Auto Attendant

    • Greet your callers with a pre-recorded message and menu to direct them to the right employee faster

    Employee Phone Features

    • Alternate numbers
    • Anonymous call rejection
    • Automatic call back
    • Busy lamp field
    • Call forwarding
    • Call return
    • Call transfer
    • Call waiting
    • Calling line ID delivery blocking
    • Do not disturb
    • Corporate dial plan
    • Last number redial
    • Multiple call arrangement

    *Features included with our Video Executive seat

    Optional Features

    Contact Center Add-On

    • Agent & supervisor clients
    • Expanded call states
    • Enhanced reporting
    • Automatic Call Distribution (ACD)

    Call Recording

    • Record calls at any time
    • Make recording assignments from administrator portal
    • Record all calls related to an assigned phone number
    • Retain recording history
    • Search and download recordings
    • Soft client recording

    3rd Party Applications Integrations Available

    • Microsoft Skype for Business™ / Lync
    • Customer Relationship Management (CRM)
      • Salesforce.com
      • Microsoft Dynamics
      • SugarCRM and many more!

    XO Concierge Services

    • Let XO manage your UC solution for you
      • Add, remove, and move users
    • Two pricing models available:
      • Subscription-based
      • Pay per use fee
  • Hosted PBX

  • Why Switch to XO Hosted PBX

    ✓ Future-proof and disaster-proof your infrastructure
    ✓ Lower equipment overhead & operational costs
    ✓ Predictable pay-per-seat pricing makes it easy to scale as you grow
    ✓ Focus IT resources on your core business, not your phone system
    ✓ Single provider for end-to-end service monitoring & troubleshooting

    Hosted Communications: 10 Ways Hosted PBX Can Benefit Your Business

    WP TN Hosted Comm Download our free 14-page guide: Hosted Communications: 10 Ways Hosted PBX Can Benefit Your Business and discover just what hosted telephony can do for you and your employees. Benefits include:

    • Freedom from costly, inflexible infrastructure
    • Reduced complexity and easier management
    • The chance to move from CAPEX to OPEX
    • More robust business continuity
    • The ability to scale to meet the needs of your business
    Download

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