Overview
Toll-Free service lets businesses offer customers an easy way to connect to customer support, sales offices or other company office locations using a toll-free access number (ex. 800, 866, 877, or 888 prefix). Or, XO Toll-Free services can be used to connect employees to your LAN, field offices or even to check voicemail when they are away from the office. XO offers a high-quality, feature rich toll-free product using our reliable high-capacity fiber-optic network that is ideal for small, growing and large businesses. Coupled with a single point of contact, competitive pricing and a combined invoice, Toll-Free Service is a simple way for businesses to:
- Enhance inbound call management
- Create new business opportunities by extending geographic boundaries
- Offer toll-free service to North American callers or International callers
Features
North American Toll-Free Service
North American Toll-Free Service allows for dialing into any of your existing phone lines. Toll-Free Service makes it easy for customers from around the block or across the country to reach you without being intimidated by the cost of the call. Traditionally, toll-free service is a more cost-efficient solution than collect calling.
- Programmed to existing phone lines (can be business, cellular or even a Voice Mail box number)
- Vanity numbers
- Variety of Summary Reports
- Contribution to long distance volume discounts
- 24 x 7 Customer Care
International Toll-Free Service
International Toll-Free Service allows you to set up a local presence on an international scale. You can support international customers and employees without the added expense of setting up local offices. ITFS also allows you to support your employees with toll-free access to your offices, your LAN, and voice mail. ITFS is available in both the traditional ITFS format and in the Universal International Freephone Number (UIFN) format.
- Traditional ITFS Features
- Local number format allows toll-free access numbers to be widely recognized in the country of origin - giving the impression of a local presence in the country of origin.
- No international dialing prefix is necessary.
- Widely available around the world.
- Multiple numbers can be assigned to enable customers with call centers to take advantage of distributed call handling by language, time zone, knowledge and cultural variations.
- Universal International Freephone Number
- A single number can be used in multiple countries.
- UIFN numbers are permanently assigned.
- Vanity numbers can be requested to support company branding around the world.
Download the ITFS Product Sheet 