XO Interactive gives businesses the capabilities, capacity and solutions to immediately address their business issues without the need for capital spending. Our services are always in alignment with enterprise revenue and expense objectives ensuring success. Our subscription models allow for rapid turn-up and turn-down to match seasonality, while our high-volume capabilities drive lower costs.
XO Interactive Applications
- Intelligent Call Routing
Customer-controlled call routing can manage inbound calls, using designated business rules that address certain business conditions. Provides disaster recovery options. View our online demonstration. - Hosted VoiceXML
A shared or dedicated platform hosted by XO that allows customer to interoperate their proprietary VoiceXML code with XO's network and services. - Inbound Call Automation (IVR)
Toll free (or local) applications allow callers to access information from a database or website. - Outbound Call Automation
Outbound messaging informs called party of important information.
877-999-8779
Matching Best Technology with Proven Experience
XO Interactive handles millions of interactions for some of our clients within a single hour. This performance is achieved because our strategy is crystal clear.
We leverage the very best commercially available technology from companies, including Genesys Labs and Voxify. This technology is combined with in-depth industry knowledge and pre-packaged applications, then hosted within geo-redundant, carrier-grade facilities.
XO Interactive allows you to be obsessive in every detail and operate the solutions with experienced resources at the highest service levels. With XO managing everything, enterprises receive rapid time-to-market delivery without sacrificing quality, regardless of industry.