You can contact XO Customer Care to assist you with billing and service issues 24/7, 365 days a year, using your method of choice – online, via phone or via Twitter.
For your most urgent trouble or repair issues submit a trouble ticket either:
- Online via the Business Center, or
- Via phone by calling us at the appropriate toll-free number shown on the right.
For other requests, complete the form below to submit:
- General billing inquiries,
- A non-urgent request, or
- An order for new service.
Your request will be answered within 72 hours or less.
Bold Fields Are Required
For immediate assistance please call:
XO Product Support: 1.800.421.3872
Carrier/Wholesale Support: 1.877.792.5550
Hosting Services Support: 1.888.575.6398
Allegiance Product Support: 1.800.553.1989
XO Customer Care via Twitter
Get billing and technical questions answered online M-F, 9-5
Follow @XOCare
XO Business Center
Manage invoices, trouble tickets and voice features online. Log in to the Business Center Now
Your Opinions Matter
Have an idea, feedback, or request? Let your voice be heard via our Customer Feedback Form
